Utility Technician – Utility Technician
Location: LEGOLAND New York Resort (Goshen, NY)
Department: Technical Services / Facilities
Build More Than a Career — Build the Fun!
At LEGOLAND New York Resort, we are the place where FUN is built and unforgettable memories are made! From our world-class Theme Park and Hotels to the incredible detail of MINILAND, every brick has a story—and our Technical Services team keeps the magic alive every single day.
As a Utility Technician, you are the backbone of our resort's daily operations. If you love hands-on problem-solving, working across diverse maintenance disciplines, and knowing your work brings smiles to thousands of families, this is where you belong.
Core Responsibilities
- Keep Safety #1: Maintain strict compliance with internal safety, security, loss prevention, and industry standards (ASTM, NEC, and local electrical codes).
- Master the Facility: Perform preventative maintenance, troubleshooting, and repairs across office lighting, HVAC systems, kitchen and commercial cooking equipment, and plumbing/bathroom fixtures.
- Keep Operations Smooth: Follow scheduled maintenance plans and respond swiftly to emergency call-outs across the park to minimize equipment downtime.
- Hands-On Craftsmanship: Safely operate simple machine tools (drill presses, power saws, grinders) and power/hand tools with precision and care.
- Collaborate Across Teams: Serve as a reliable liaison between maintenance Model Citizens (MCs) and other park departments, offering mutual aid whenever needed.
- Maintain High Standards: Keep all tools, machinery, equipment, and work areas neat, clean, and organized.
- Grow Your Skills: Attend department training sessions, technical seminars, and weekly team meetings to stay up to date on new technology and best practices.
We are looking for a reliable, skilled team player who thrives in a fast-paced, dynamic environment and stays calm under pressure.
Requirements
- Education & Age: High School Diploma or equivalent; must be at least 18 years old.
- Experience: Minimum of 2 years in facilities maintenance and repair.
- Technical Skills: Strong working knowledge of tools and practices used to troubleshoot and repair electromechanical systems, lighting, carpentry, and plumbing.
- Blueprints & Reports: Ability to read and interpret blueprints, schematics, technical correspondence, and maintenance reports.
- Mindset & Communication: Excellent verbal and written communication skills, basic math proficiency, and a sharp eye for detail.
- Guest-First Demeanor: A friendly, polite, and service-oriented attitude whenever interacting with guests or team members.
- Composure: Proven ability to respond calmly, rationally, and effectively in high-pressure or emergency situations.
- Prior experience with commercial HVAC systems and controls is a strong plus!
- Dynamic Work Environment: Work outside the typical office box in a colorful, energetic resort setting.
- Team Culture: Join a supportive team of passionate professionals who take pride in what they build together.
- Growth Opportunities: Continuous learning, cross-training, and skill development across multiple technical trades.
Benefits of Joining Merlin Entertainments!
Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.
Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!
Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions.
Recognition Programs and Rewards: Celebrate your achievements and hard work!
401(k) Program: Save for the future with company matching contributions.
Tuition Reimbursement Programs: Get support for further education and career growth.
Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments!
Pay Range
USD $24.00/Hr.