- Act as support to Sales Manager and Sr. Sales Manager for client’s needs.
- Creates Contracts/ Proposals for Sales Manager.
- Does all turnovers for Sales Manager to the Events Department
- Answers sales hotline.
- Field any opportunities coming through the hotline to the Sales Manager handling that market segment.
- Produces weekly reports for Sales Meeting.
- Produces any Adhoc reports for Sales Dept.
- Attends all Sales meetings and daily stand up meetings
- Maintain rapport between group clients and hotel in booking process.
- Maintain good relationships with all departments and train or assist as needed.
- Send out introductory letters to new clients
- Send out thank you letters to clients when function ends.
- Maintain confidentiality of proprietary materials and information.
- To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
- Perform other duties as required
- 1-2 years demonstrated experience working in Hotel Sales
- Currently working as a Sales Coordinator in an Edmonton Area Hotel
- Experience in a sales and/or customer service role
- High School Diploma or equivalent preferred
- Excellent verbal and written English communication skills
- Proficiency with Microsoft Office programs (word, outlook)
- Ability to multi-task with strong attention to detail
- Ability to work well in a face-paced environment
- Flexible work schedule based on call volumes
- Ability to workdays/evenings/weekends
- Must be comfortable working independently as well as part of a team
WE OFFER
- A competitive wage and excellent benefits.
- Shuttle service from West Edmonton location.
- All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
- An opportunity to work within a progressive, exciting team environment.
- An opportunity to work with a skilled Management team.