Telecommut
This is a posting for an existing vacancy.
We’re looking for a Manager, Learning & Development to help build the foundation of how we onboard, develop and grow talent, while modernizing how learning drives capability across our business.
This role goes beyond traditional training. You’ll partner with leaders to understand business needs, shape meaningful learning & development strategies, and build scalable programs that improve performance, from frontline teams to senior leaders. You’ll play a key role in shaping how Compass Group Canada builds capability to support business growth creating learning that is structured, relevant, and embedded in how the business operates.
Now, If You Were To Come On Board As Our Manager, Learning & Development, We’d Ask You To Do The Following For Us
- Build and scale core learning programs (onboarding, leadership development and employee experience) that create consistency across the organization
- Lead end-to-end design, build and facilitation of face-to-face and virtual programs across Compass Group Canada
- Own, create, and develop learning programs for all levels; from frontline associates to senior leaders
- Partner with People & Culture and business leaders to diagnose capability gaps and translate them into practical learning solutions
- Design high-impact, blended programs that drive real behaviour change, not content delivery
- Evolve learning from one-time training to continuous, on-the-job development
- Strengthen the learning experience through modern tools, platforms, and scalable delivery models
- Drive adoption and measure impact, linking learning to performance, engagement, and business outcomes
Think you have what it takes to be our Manager, Learning & Development? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:
- 8+ years of experience developing and facilitating learning programs in a corporate environment
- Strong instructional design and facilitation capability
- A consultative, business-first mindset with the ability to influence leaders
- Ability to simplify complex needs into practical, scalable solutions
- Degree or diploma; certification in Adult Education or Instructional Design is an asset
- Excellent communication and interpersonal skills
- Experience using digital learning tools (e.g., Articulate Storyline)
- Knowledge of Learning Management Systems
- Additionally, it is nice to have:
- Fluency in English & French language
- CTP, CTDP, or CHRP designation
- Certificate in Instructional Design
- Knowledge of DISC methodology
- Experience with leadership development frameworks (e.g., Ken Blanchard)
- Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
- The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
- Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
- Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
- A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
- We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.
