Key Responsibilities
- Receive, sort, and distribute incoming mail, packages, and courier deliveries to appropriate departments and individuals.
- Prepare outgoing mail and packages, including weighing, metering, labeling, and arranging shipment through approved carriers.
- Maintain records of incoming and outgoing shipments and obtain signatures for delivery confirmation when required.
- Coordinate with courier services, postal carriers, and delivery vendors.
- Operate and maintain mailroom equipment, including postage meters, scanners, copiers, and package tracking systems.
- Monitor and replenish mailroom supplies such as envelopes, labels, packaging materials, and postage.
- Process certified, registered, overnight, and special delivery mail.
- Ensure confidential and sensitive documents are handled securely.
- Assist with office support functions, including filing, copying, document scanning, records management, and reception coverage.
- Maintain a clean, organized, and safe mailroom environment.
- Resolve delivery issues and investigate lost or misdirected mail or packages.
- Will be asked to fill-in driving the company shuttle van from time to time.
- Comply with company policies, postal regulations, and safety procedures.