Telecommut
We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game?
Clutch is Canada’s largest online used car retailer, delivering a seamless, hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home, get the right one delivered to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee… and that’s just the beginning.
Named two years in a row to the Globe & Mail’s Top Growing Companies in Canada and Deloitte Technology Fast 50/Fast 500 lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.
Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of world-class investors, including D1 Capital, Canaan, Real Ventures, BrandProject, and Upper90. To learn more, visit clutch.ca.
About The Role
Clutch is looking for an experienced Paintless Dent Repair (PDR) Technician to join our growing Vehicle Reconditioning team!
As a PDR Technician, you’ll be responsible for repairing dents and cosmetic damage to a high retail standard while preserving the vehicle’s original factory finish. You’ll work at one indoor location with a steady, scheduled flow of vehicles, allowing you to focus on the work without the need for estimating, customer communication, invoicing, or collections.
Every vehicle you work on will ultimately be delivered to a Clutch customer, making quality and attention to detail an important part of the role.
What You’ll Do
- Repair dents to a high retail cosmetic standard using traditional rod work, glue pulling, and knockdowns
- Repair a variety of damage including door dings, body lines, sharp dents, and hail damage
- Assess incoming damage and determine whether it is suitable for PDR or should be referred to body and refinish
- Remove and reinstall trim, liners, and hardware to access factory openings
- Perform repairs through existing factory access points such as window apertures, plug holes, and grommets
- Use glue pulling techniques where traditional tool access is limited
- Do not drill access holes or modify vehicles without written pre-approval
- Document repairs with before-and-after photos
- Inspect completed repairs under proper lighting to ensure they meet Clutch’s quality standards
- Identify and flag damage that falls outside of PDR scope before the vehicle moves through the reconditioning process
- Work closely with detailers, body technicians, estimators, and other members of the reconditioning team
- Maintain a clean, safe, and organized work area
- Consistently deliver high-quality repairs while maintaining efficient production
- 2+ years of professional Paintless Dent Repair experience
- Demonstrated experience repairing door dings, body lines, and sharp dents
- Strong traditional rod work and glue pulling skills
- Strong understanding of PDR repairability and the ability to accurately assess a panel before beginning work
- Ability to work efficiently while maintaining a high standard of quality
- Strong attention to detail and pride in your workmanship
- Ability to consistently meet quality and production expectations
- Strong communication and teamwork skills
- Ability to work independently and take ownership of your work
- Valid driver’s license, as you may be required to move vehicles around the site
- This is an indoor, single-site position
- You’ll work with a consistent, scheduled flow of vehicles
- Vehicles arrive with damage already identified and photographed
- Repairs must preserve the vehicle’s original factory finish
- Access holes must not be drilled into vehicles
- Any damage outside of PDR scope should be identified and escalated early
- A practical assessment on real vehicles will be part of the hiring process
- Experience repairing aluminum panels
- Experience with hail damage
- Previous dealership, collision repair, or vehicle reconditioning experience
- Experience working within documented repair standards or tiered rate structures
- Consistent work: Enjoy a steady, scheduled flow of vehicles without needing to find your own work
- Focus on your craft: Spend your time repairing vehicles instead of handling sales, estimating, invoicing, collections, or customer communication
- Indoor work: Work at one location without seasonal travel or chasing hail work
- Quality-focused environment: Take pride in delivering high-quality repairs that are virtually invisible to the customer
- Great team: Work alongside experienced technicians, detailers, estimators, and other reconditioning professionals
- Competitive compensation: Earn $30.00–$40.00 per hour, based on experience and qualifications
- Benefits: Access comprehensive health and dental benefits
- Growth opportunities: Join a growing reconditioning operation with opportunities to develop your skills and take on additional responsibility
- Specialized trade: Build your career in a specialized PDR role within a growing automotive company
- New, Permanent Full-Time
- Wage: $30.00 - $40.00 per hour
- Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance, and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
- Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities, and working conditions
