Telecommut
The Detailer serves to support the operations team by providing and performing a detailed and thorough inspection and cleaning of the repaired vehicle prior to release to the customer. This role will also serve to assist shop operations by performing a variety of tasks associated with maintenance of the shop location, including the cleaning and organizing of various pieces of equipment and tools.
Essential Functions And Responsibilities
- Responsible for performing a thorough detailing and cleaning of all vehicles prior to final delivery to the customer.
- Visually inspect every vehicle for flaws in the repaired area. Promptly notify the General Manager or assigned Technician should any defects or issues be found upon inspection.
- Responsible for assisting in the general maintenance of shop location and outside grounds.
- Inspecting goods or products according to quality and safety standards.
- May serve to ensure that test equipment is calibrated and working correctly.
- Consistently utilizes all required safety equipment, adheres to all requirements for hazardous waste disposal and participates in monthly safety meetings.
- Maintains the proper function of all service tools and equipment in the detail department; keep personal work area organized and returns tools, materials, and equipment to designated areas.
- Identifying possible areas for improvement in quality control processes.
- Wash, hand dry, and polish the exterior of repaired vehicles to remove dust, fingerprints, and overspray from paint and body work.
- Clean and vacuum vehicle interiors, including seats, carpets, floor mats, and trunk areas, and wipe down dashboards, consoles, and door panels.
- Remove protective masking, tape, and paper from repaired panels once paint work is complete.
- Buff and polish painted surfaces to blend repaired panels with the surrounding finish and remove minor swirl marks or polishing compound residue.
- Clean glass, mirrors, and chrome or trim pieces to a streak free finish.
- Apply tire shine, wheel cleaner, and other finishing products to complete the vehicle’s final appearance if applicable.
- Check the vehicle thoroughly for tools, parts, hardware, or shop debris and remove any items before delivery.
- Confirm that floor mats, seat positions, mirrors, and personal belongings are restored the way the customer left them.
- Stage completed vehicles in the delivery area and coordinate timing with front office, CSR, Estimator and/or General Manager for customer pickup.
- Perform any cleaning activities such as mopping, dusting, sweeping, as well as collecting and emptying trash cans daily.
- Service, clean, and supply any items in restrooms.
- Make minor repairs, when necessary, such as changing the light bulbs.
- High School Diploma or equivalent
- Valid Driver’s License and good driving record is necessary
- Prior experience in automotive industry is strongly preferred but not required
- Excellent verbal communication and mechanical skills
- Ability to work independently and in a fast-paced environment
- Willingness to be flexible with task assignments and respond to the needs of the shop operations team
- Ability to work independently but also as part of a larger team to meet the objective of servicing the customer and vehicle
- Ability to stand and walk for extended periods on shop and concrete floors, up to a full shift.
- Ability to lift, carry, push, or pull up to fifty pounds regularly and heavier items occasionally with assistance.
- Frequent bending, kneeling, crouching, and reaching, including into vehicle interiors, trunks, and engine compartments.
- Repetitive use of hands and arms for wiping, buffing, polishing, and vacuuming tasks.
- Ability to climb in and out of vehicles multiple times throughout the day.
- Regular exposure to fumes, dust, cleaning chemicals, and varying temperatures, both indoors and outdoors.
- Manual dexterity and hand eye coordination sufficient to safely operate detailing equipment and small tools.
- Visual acuity sufficient to detect surface flaws, paint imperfections, and cleanliness issues under shop lighting.
