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Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, Shaw GMC embraces Kaizen —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.
At Shaw GMC, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.
Start your engine - your next great opportunity begins here!
Benefits
As part of the Kaizen Automotive Group, Shaw GMC is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued. Full‑Time employees enjoy a robust benefits package, including:
- Competitive Compensation
- Dental & Extended Health Coverage
- Company Pension
- Paid Time Off
- Life & Disability Insurance
- Employee & Family Assistance Programs
- Vehicle Purchase & Service Discounts
- Paid Professional Development
- Company‑Wide Appreciation Events
- And SO MUCH MORE!
Position Summary
The Service Detailer is responsible for cleaning, detailing, and preparing customer and service vehicles to OEM and dealership standards. This role ensures vehicles are professionally presented after maintenance or repair work and supports the Service Department in delivering an exceptional customer experience. The ideal candidate is detail-oriented, efficient, and committed to maintaining high standards of cleanliness and vehicle presentation.
Key Responsibilities
Responsibilities and Qualifications
- Perform interior and exterior cleaning, including washing, vacuuming, wiping surfaces, windows, and removing debris.
- Complete detailing tasks such as polishing, waxing, shampooing carpets, and using appropriate cleaning chemicals and tools.
- Inspect vehicles before and after detailing to ensure work meets dealership quality standards.
- Maintain a clean, organized, and safe work environment in the wash bay and detailing area.
- Assist with vehicle movement, including transporting vehicles to and from service bays, parking areas, and customer pickup lanes.
- Follow OEM and dealership procedures for handling customer vehicles with care and professionalism.
- Report any vehicle damage, concerns, or maintenance issues to Service Advisors or management.
- Use detailing products, equipment, and tools safely and properly.
- Support the Service Department with additional tasks as required, including lot organization or vehicle preparation.
- All other duties as assigned by leadership.
- Previous automotive detailing or car wash experience is an asset but not required.
- Strong attention to detail with a focus on cleanliness and quality.
- Ability to work efficiently in a fast-paced environment and manage multiple vehicles throughout the day.
- Good communication skills and a positive team-oriented attitude.
- Ability to safely operate dealership vehicles, including sedans, SUVs, and trucks.
- Strong work ethic and reliability.
- Valid driver’s license and clean driving record required.
- Ability to work in varying weather conditions when moving or staging vehicles.
