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Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About The Team And The Role
eBay’s Design organization creates seamless, end-to-end experiences that connect millions of buyers and sellers globally. The team is customer-focused, collaborative, and driven by curiosity—working across product, engineering, and business to solve complex problems and deliver meaningful impact.
As a Principal Designer (director-level), you will define eBay’s long-term experience vision, working closely with executive leadership to shape strategy, drive alignment, and lead multi-year, enterprise-wide initiatives that scale innovation and impact.
What You Will Accomplish
- Define and lead a long-term vision for the user experience that guides executive decisions and shapes eBay’s multi-year strategy across buyers, sellers, and the platform.
- Lead annual strategic initiatives that rethink core commerce experiences—such as auctions, live commerce, and end-to-end journeys—through hands-on design exploration, prototyping, and execution that deliver clear business and customer impact.
- Drive design quality across the organization by actively crafting user experiences, setting a high bar for interaction and visual design, and building scalable frameworks, systems, and platforms that increase speed, consistency, and quality across global teams.
- Build scalable frameworks, systems, and platforms that increase speed, consistency, and quality across global teams.
- Explore and apply AI tools in workflows, modeling new ways of working through both strategic leadership and direct experimentation in design practice.
- Align senior leaders across Product, Engineering, Legal, and Operations to deliver complex solutions that no single team can achieve alone.
- Balance user needs, business goals, ambition, and regulatory requirements while making practical product and design decisions in execution.
- A maker mindset with 15+ years of experience moving fluidly between strategic thinking and detailed execution, including creating concepts, flows, prototypes, and polished user experiences.
- Demonstrated experience leading large-scale, ambiguous initiatives and delivering measurable outcomes across multiple teams or business domains.
- Strong ability to influence senior stakeholders (VP+), using clear communication, storytelling, and tangible design work to align on strategy and drive decisions.
- Expertise in designing and scaling systems, platforms, or end-to-end experiences within complex, global organizations, with a portfolio that demonstrates exceptional hands-on UX, interaction, and product design craft.
- Solid understanding of technical concepts, platform constraints, and how design decisions connect to business impact
- Proven ability to navigate uncertainty, define strategic direction, and secure alignment without direct authority
- Experience working across global teams; ability to operate effectively in a hybrid environment and collaborate across time zones
Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This posting is not an indication that there is a position currently open or available, but serves as a general description of the qualifications and skills required for positions of this type.
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.
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