Telecommut
Schedule: Monday - Friday | 9am-5pm
Pay: $15.50 - $16.00 hourly
Job Overview
This position is customer service driven, outgoing, friendly and enjoys people. Greets residents and guests as they arrive and depart and offers baggage, package, grocery, parking, and information assistance.
Your Responsibilities
- Responsible for the needs of arriving and departing residents.
- Greets and assists residents and guests with baggage and package handling.
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
- Maintains equipment in working condition and reports any maintenance issue for repair.
- Resolves and follows-up on all complaints/issues.
- Follows safety procedures and maintains a safe work environment.
- Other duties as required.
- High school diploma or equivalency preferred.
- Valid Florida Driver License
- Effective written and verbal communication skills.
- Multiple language fluency is desirable.
- Strong customer service, communication and interpersonal skills required.
- Previous similar experienced preferred.
- Heavy lifting required (baggage handling); ability to lift 50 – 100lbs.
- Work in an upright standing position for long periods of time.
- Ability to work in different environmental working conditions (e.g. heat, cold, wind, rain).
- Handle, finger, grasp and feel objects and equipment.
- Reach with hands and arms.
- Communicate, receive, and exchange ideas and information by means of the spoken and written word.
- Ability to navigate the property/ building quickly and easily as required to meet the job functions.
- Complete all required forms.
- Ability to work extended/flexible hours and weekends required.
- Ability to respond to emergencies in a timely manner.
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected].
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.
