Telecommut
The Garage Door Installer is responsible for the safe and professional installation, troubleshooting, and servicing of hearth products for Williams dealers and residential customers. This role requires mechanical aptitude, physical agility, and a commitment to delivering exceptional customer service. Installers work closely with internal staff and external clients to ensure timely and accurate completion of installations in accordance with company standards and safety regulations.
Position Summary
- Installation & troubleshooting of garage doors
- Courteous and effective communication, verbal and text/email, with external customers and internal Williams staff
- Consistent completion of jobs/tasks in accordance with manager and/or trainer instruction regarding installation and operations processes and procedures
- Confirm installation requirements by reading and understanding manuals, codes and other related materials
- Utilization of electronic scheduling system using a smart phone or tablet
- Other jobs and responsibilities as may be assigned by Installation Services Manager; GM of Garage Door Products or other senior level management.
- Follow standard operating procedures, established work processes and Company policies
- Perform additional tasks as required
- Works within well-defined instructions
- Uses established procedures and works under supervision to perform assigned tasks
- Work is closely supervised
- Proficient in the use of hand tools, battery-powered tools, and AC-powered tools
- Experience with Garage Door Installation
- Strong attention to detail and commitment to safety protocols
- Effective verbal and written communication skills for interacting with customers and internal staff
- Ability to follow well-defined instructions and established procedures
- Comfortable working under close supervision while maintaining a high level of professionalism
- Willingness to learn new technologies, tools, and installation methods
- Dependable, self-motivated, and able to work both independently and as part of a team
Experience
0-2 years of relevant trades experience
Education/Certification
High school diploma or GED equivalent
People Management
No
Physical Requirements / Work Environment
- Must be able to perform essential responsibilities with or without reasonable accommodations.
- Valid driver’s license and be insurable under company insurance policy
- Must be able to safely and effectively perform all primary job responsibilities in a physically demanding environment
- Ability to lift, carry, and maneuver materials weighing up to 75 lbs, including repetitive handling and team lifts for heavier items
- Regular use of safety equipment including ladders, scaffolding, lifts, and harnesses (when required) to access elevated work areas
Manager, Installation Services
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
#IND123
