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Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting McDonald’s standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
Along with these shift to shift goals, there are regular daily duties such as deposits, bank runs, handling customer complaints, giving breaks to crew, and a variety of other tasks not listed.
As a Shift Manager, You May Be Responsible For
- Food Safety - DAILY
- Internal Communication - with crew and other mgmt
- Inventory Management - waste control, truck orders and delivery
- Daily Maintenance and Cleanliness - dishes, trash, equipment cleaning and more
- Managing Crew - giving breaks, handling discipline reasonably, proper uniform adherence
- Quality Food Production - continuous food checks, HOT FAST PRETTY and SAFE
- Exceptional Customer Service - Leave em Smiling!
- Safety and Security - wet floor signs, back door control, money handling
- Scheduling - day to day placement to creation of schedules weekly
- Training - at all times monitoring progress and proper behaviors
This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.
