Telecommut
Responsibilities
- Work as part of the team to provide security of the building during the overnight shift including securing all doors at curfew, patrolling the building, screening visitors and ensuring that no unauthorized people enter the facility.
- Attend to emergencies.
- Conduct emergency intakes and assist new residents to settle in.
- Provide support, feedback, behaviour management, and input and/or crisis intervention to clients on issues of daily living.
- Enter notes regarding case progress as required and print notes for files.
- Update daily logs and complete daily and weekly occupancy reports.
- Complete daily overnight checklist, update, complete and file various forms and logs.
- Keep office area organized and clean; prepare rooms for intakes; set up breakfast ingredients for residents.
- Ensure residents have completed weekly chores.
- Report maintenance issues including the urgency to Maintenance Worker.
- Keep the building clean, especially laundry and common rooms and do laundry when necessary.
- Attend joint staff meetings.
- Answer telephones; page or direct calls to appropriate extension.
- Related social services diploma or equivalent with experience preferred.
- Demonstrated commitment to excellence in client service.
- Knowledge of the social service system in Toronto.
- Ability to deal with and de-escalate abusive behaviour.
- Initiative, reliability, and ability to work positively as a member of a multi-disciplinary team.
- Ability to perform housekeeping procedures.
- Commitment to completing mandatory Hostel Standards, CPR & WHMIS training.
- Good oral and written communication skills.
- Ability to stay awake during the overnight shift.
Job Reference Code: P-169
Location: Booth/Family Site
Positions Available: One (1) position
Hours of Work 5 days on, 5 days off, 2 days on, 2 days off from 11:00 p.m. to 9:00 a.m. (35 hours/week)
Salary: $30.03- $30.54 per year
Benefits: Red Door offers generous benefits such as Paid Vacation, Sick Time, Health & Dental coverage, Vision care, Life & Disability coverage, and an Employee Assistance Program as per the collective agreement.
We thank all applicants. However, only those selected for an interview will be contacted.
NO PHONE CALLS, PLEASE.
The Red Door is an equal opportunity agency that welcomes applications from all interested individuals. We particularly encourage those with lived experiences and affinities that align with our clients, as this allows us to effectively represent their interests. We also strongly invite women-identifying individuals, members of the 2SLGBTQ+ community, Black, Indigenous, and people of colour, newcomers to Canada, and individuals with disabilities to apply.
Please note that our main office and our Violence Against Women shelter are not fully wheelchair accessible.
