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Smart & Biggar has been at the forefront of intellectual property (IP) and technology law for over 125 years. We practice in every area of IP on behalf of an exceptional international clientele, and we are consistently ranked as Canada’s leading IP firm. We are committed to hiring people with different backgrounds and experience, who represent the best talent in their field.
We are part of the IPH Group. IPH Limited is the holding company for intellectual property (“IP”) and associated companies offering a wide range of IP services and products. IPH companies employ a highly skilled multidisciplinary team of over 1,200 people in Australia, Canada, China, Hong Kong SAR, Indonesia, Malaysia, New Zealand, Singapore, and Thailand. IPH companies service a diverse client base of Fortune Global 500 companies, multinationals, public sector research organizations, SMEs, and professional services firms worldwide.
The Opportunity.
Smart & Biggar is currently looking for bilingual Billing Clerks to join our National Finance Team.
This role is ideal for a detail-oriented, collaborative professional focused on accuracy and client service. The Billing Clerk is responsible for the end-to-end billing process, including invoice preparation, e-billing submissions, WIP management, and resolving billing inquiries across a national portfolio.
This role will fill a new vacancy.
We are passionate about what we do and what we can achieve. The IPH Group is committed to promoting and maintaining a workplace culture of shared respect across companies to enable us all to feel valued and be the best we can be.
Responsibilities.
- Prepare, review, and issue client invoices in accordance with firm policies and Delegation of Authority (DOA) requirements
- Generate and distribute proformas for review and approval
- Submit invoices via e-billing systems and client portals, ensuring accuracy and compliance with client requirements
- Monitor invoice status, investigate rejections or reductions, and take appropriate action to resolve issues
- Communicate with internal and external clients to resolve billing discrepancies and obtain missing information
- Collaborate with practitioners to review WIP and support timely billing
- Process billing adjustments, write-offs, transfers, and reissued invoices as authorized
- Maintain accurate billing profiles, client instructions, and supporting documentation
- Respond promptly and professionally to billing inquiries, assessing urgency and determining next steps
- Assist with month-end and year-end billing activities, accruals, and reporting requirements
- Perform other finance/administrative tasks related to billing as assigned
- Post-secondary education in Accounting, Finance, or a related field is considered an asset
- 1+ years of relevant billing or administrative experience, preferably in professional services
- Proficiency in French and English (as the firm serves a predominantly international clientele whose language of communication is English, fluency in English is a requirement)
- Experience with e-billing platforms; 3E Elite or E-Billing Hub is an asset
- Proficiency in MS Office, particularly Excel
- Strong attention to detail and ability to manage competing priorities
- Effective communication, problem-solving, and organizational skills
- Ability to work independently in a deadline-driven environment
