Telecommut
Embark on a serene journey as a Beauty Host with L’Occitane. Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience. We are seeking an individual passionate about creating a sensory oasis within our beauty space. You will choreograph an experience that lingers in the memory of everyone entering our iconic yellow doors.
The Fundamentals of What You’ll Do:
- Be the Host: Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience that fosters genuine connections.
- Prioritize Guest Experience: Anticipate the needs of your guests and strive to exceed their expectations.
- Keep an Open Mind: Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
- Let Success Drive You: Support & assist with all store operations, policies, and procedures, you are encouraged to take the initiative by solving problems and putting the customers’ needs first.
- Foster a Team Culture: Offer direction, mentorship, and encouragement to your colleagues cultivating a team culture that is both positive and inclusive.
- Communicate with Care: Collaborate and be varied with communication styles as well as individual personalities within the team.
- Strong communication skills and creative problem-solving ability.
- Entrepreneurial attitude with a background in a sales-driven environment
- Mindset focused on customer satisfaction (internal and external customers)
- Interest in skincare, body care and fragrance is beneficial.
- Adaptability and flexibility are recommended
- Basic Technology Skills
We are committed to the Planet. We contribute to the company's waste reduction targets through their support of related in-store initiatives, such as our in-store recycling program, following inventory management guidelines to reduce product waste, and eliminating the purchase of single-use plastics, as well as by promoting our refill products to heat targets.
