Telecommut
Work Location: In person
About The Role
We are looking for an organized, proactive Office Manager to oversee day-to-day administrative and operational activities within a growing manufacturing environment.
This role is ideal for someone who enjoys bringing structure to busy environments, improving processes, supporting employees, managing systems, and solving problems proactively. The successful candidate will work across multiple areas of the business and play an important role in keeping operations organized and efficient.
Key Responsibilities
Business Operations
- Oversee daily administrative and office operations.
- Develop and improve office procedures and internal processes.
- Coordinate company documentation and record keeping.
- Assist management with special projects and operational improvements.
- Support departments in maintaining organized and efficient operations.
- Coordinate employee onboarding and offboarding.
- Assist with recruitment and scheduling interviews.
- Support performance reviews and employee training processes.
- Help foster a positive and professional workplace culture.
- Maintain and organize the company's ERP system.
- Ensure customer, inventory, and production data remains accurate.
- Coordinate improvements to business systems and workflows.
- Assist employees with ERP processes and day-to-day troubleshooting.
- Support inventory and operational reporting.
- Provide first-line support for computers, printers, and office technology.
- Coordinate with external IT providers when required.
- Manage office software, equipment, and digital organization.
- Assist employees with basic technical troubleshooting.
- Manage social media presence across platforms such as Instagram, Facebook, TikTok, and YouTube.
- Create and schedule engaging content showcasing products, manufacturing processes, customers, and company culture.
- Capture photos and videos around the facility, at events, and during customer deliveries.
- Monitor engagement and respond to inquiries when appropriate.
- Work with management on marketing campaigns and brand initiatives.
- Maintain consistency across digital platforms.
- Experience in office administration, office management, operations, or business management.
- Excellent organizational and time-management skills.
- Strong attention to detail.
- Comfortable learning and managing software systems and ERP platforms.
- Strong computer skills with the ability to troubleshoot basic technology issues.
- Experience managing social media platforms and creating digital content.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and process-improvement skills.
- Proactive approach with the ability to work independently.
- Preferred / Bonus Qualifications
- Experience with ERP software.
- Previous manufacturing industry experience.
- HR or personnel administration experience.
- Marketing or social media management experience.
- Photography or video editing experience.
- Familiarity with Shopify, Microsoft 365, and Canva.
- Competitive compensation based on experience.
- Comprehensive benefits package.
- Collaborative and supportive work environment.
- Opportunities for professional growth.
- Employee discounts.
- Casual dress environment.
- On-site parking.
- RRSP matching.
