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Customer Service Representative

John the Plumber Ottawa

Full time Posted: 7 hours ago Other

Hiring from: Canada

John the Plumber is growing our office team again and adding another dispatcher.

This full-time and permanent office role requires someone with a flexible schedule. We are looking for someone with great customer service, someone who is a reliable performer and has a friendly positive attitude.

This Role Involves

  • Taking inbound phone calls.
  • Providing friendly, world-class service.
  • Navigating our schedule software and taking bookings.
  • ETC.

Job Details

  • Compensation is based on an hourly rate + a bonus for jobs successfully booked.
  • Hourly rate starts at $20 an hour.
  • The booking bonus is based on performance, but you can usually expect somewhere between $500 and $2000 per month.
  • Health and Dental benefits begin at 90 days.

This is an office job. The office is located in Nepean, off Merivale. Parking is abundant. The dress code is work-casual. It's a friendly work environment. Someone who manages well with change is ideal. Problem-solving skills will help tremendously. But outstanding customer service and patience is the most important factor.

Thank you.

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