Telecommut
Our apothecary is located in the lovely little town of Niagara-on-the-Lake. Niagara-on-the-Lake is famous as one of Canada’s prettiest 19th-century villages, offering a peaceful contrast to nearby Niagara Falls. It features well-preserved heritage architecture, world-class wineries specializing in ice wine, the renowned Shaw Festival theater, and a rich War of 1812 history.
Client & Facility Support
- Serve as the primary point of contact between client homes/facilities and the pharmacy, ensuring effective communication and service delivery
- Support pharmacists in communicating policies, procedures, and best practices to facility staff
- Assist with staff training at client facilities on medication management and compliance standards
- Investigate and escalate client concerns, collaborating with internal teams to implement timely solutions
- Coordinate pharmacy conversions for nursing homes, retirement homes, and community pharmacies, including profile transfers, MAR preparation, physician communication, and on-site implementation support
- Assist with annual compliance audits and contribute to the development and maintenance of training materials and procedural documentation
- Maintain accurate medication administration records (MARs), drug record books, and packaging documentation
- Verify compliance packaging including PacMed/STS tray checks, PacVision validation, and retail blister packaging against MARs
- Set up and maintain patient packaging profiles within the pharmacy system; process medication and packaging changes per established protocols
- Coordinate supply ordering for PacMed and packaging materials
- Coordinate annual medication reviews for compliance packaging patients in accordance with OCP standards
- Assist patients and clients with billing inquiries professionally and efficiently
- Support dispensary workflow through accurate prescription entry, processing, and medication preparation
- Perform complex non-sterile compounding in accordance with professional standards
- Conduct narcotic inventory counts and reconciliations as required
- Practice within the full RPT scope: verify refill prescriptions, accept verbal orders from physicians, and provide counselling on diabetic products and related services
- Liaise with IT support to troubleshoot dispensary technology issues
- Maintain a clean, organized, and compliant dispensary environment, including inventory management and expired medication monitoring
- Ensure ongoing compliance with all confidentiality, privacy, and regulatory requirements
- Support overall dispensary operations and assist team members as needed to maintain service flow
- Answer incoming calls promptly and professionally; assist with accurate prescription pickup verification
- Provide guidance and oversight to Pharmacy Assistants and student Pharmacy Technicians
- Contribute to a positive, collaborative team environment focused on exceptional patient care
- Perform additional duties as assigned by management
- Registered Pharmacy Technician (RPT) accreditation required.
- Licensed and in good standing with the applicable provincial regulatory body.
- Minimum 5 years of experience in a busy pharmacy environment preferred.
- Experience with Kroll or PropelRx or similar pharmacy software systems is an asset.
- Excellent patient-facing communication & interpersonal skills
- Strong listening & empathy skills
- Exceptional attention to detail & organizational ability
- Strong analytical & mathematical aptitude
- Ability to multitask and remain composed under pressure
- Advanced technical proficiency & computer skills
- Committed to patient safety & confidentiality Commitment to continuous professional development
- 35-40 hours weekly
- Monday to Friday – most be available some Saturdays;
- $25-$30/hr depending on experience
- Health and dental benefits
- Purchase discount
Each Pharmasave store operates independently to serve its individual community, which ensures both programs and services tailored to the needs of customers and a commitment to helping all customers. Live Well With Pharmasave, Canada’s community pharmacy.
Interested applicants may submit resumes to our human resources specialist
- We thank all applicants for their interest however only those selected for an interview will be contacted.
- We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
- AI will not be used to screen applications.
233 King Street
Niagara-on-the-Lake
L0S 1J0
ON
Contact
Phone: (905) 468-8400
Fax: (905) 468-8408
Owners
Kyle Boggio
Aaron Boggio
Connor Gates
Sean Simpson
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