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Telecommut

Client Success & Discovery Call Representative (Remote)

OnlineJobs.PH

Full time Posted: 3 weeks ago Other

Hiring from: Canada

I'm looking for a confident, professional communicator to become the first point of contact for potential clients interested in my virtual assistant and social media management services.

Your role will be to handle discovery calls, learn about each client's needs, answer questions about my services and experience, qualify leads, and help determine whether we're a good fit. You'll also summarize each call so I have everything I need to move forward through written communication.

Responsibilities

  • Conduct discovery calls with prospective clients.
  • Build rapport and create a great first impression.
  • Ask thoughtful questions to understand client goals and challenges.
  • Explain my services, experience, workflow, and pricing using the materials and training I'll provide.
  • Address common questions and objections professionally.
  • Take detailed notes after every call.
  • Coordinate next steps and follow up with qualified leads.

Ideal Candidate

  • Excellent spoken English.
  • Friendly, confident, and professional voice calls.
  • Strong sales or customer service experience.
  • Comfortable leading conversations.
  • Able to learn my business thoroughly and represent it accurately.
  • Organized, dependable, and trustworthy.
  • Able to maintain confidentiality.

Compensation

  • $8 per completed discovery call.
  • Performance bonus for every client who signs after your call.
  • Potential for long-term work if we're a good fit.

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