Telecommut
Responsibilities:
• Oversee daily transaction activity between NetSuite and external fulfillment partners to help ensure orders, shipments, and inventory updates move through the system correctly.
• Review order and fulfillment records for timing and accuracy, and investigate exceptions that could affect customer delivery or stock visibility.
• Research failed syncs, shipment issues, and inventory mismatches, then document findings and coordinate corrective actions with relevant partners.
• Compare internal inventory data with warehouse and logistics reports on a recurring basis to identify and resolve variances.
• Communicate with external EDI and fulfillment contacts regarding transaction errors, confirmed fixes, and outstanding action items.
• Maintain organized records of recurring issues, resolutions, and process gaps to support stronger operational visibility.
• Create routine status updates, discrepancy summaries, and exception reporting for supply chain leadership.
• Contribute to inventory audits, master data cleanup, and additional supply chain improvement initiatives as business needs evolve.
• Assist with integration-related activities and other operational projects tied to fulfillment processes and inventory accuracy.
• Prior experience working with NetSuite in a supply chain, inventory, order management, or fulfillment environment.
• Background supporting third-party logistics providers, warehouse operations, or external fulfillment networks.
• Working knowledge of EDI processes and the ability to communicate effectively with external EDI service partners.
• Strong spreadsheet skills in Excel or Google Sheets, including reconciliations, data validation, pivot tables, and reporting.
• Demonstrated analytical ability with a track record of identifying discrepancies and driving issues through resolution.
• Clear written and verbal communication skills, with the ability to collaborate across internal teams and outside partners.
• Strong organizational skills and attention to detail, along with the ability to manage recurring responsibilities independently.
• Experience in eCommerce, retail, consumer products, or Amazon fulfillment environments is a plus.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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