Telecommut
This is not a hands-on technical or creative role. Instead, the successful candidate will oversee how technology—particularly enterprise software and digital tools—is used, governed, and optimized across the business.
Responsibilities
Stakeholder Engagement & Demand Management
- Establish regular engagement with business stakeholders to capture requirements across projects, BAU activities, and strategic initiatives
- Translate business needs into structured, actionable requirements
- Challenge and refine requirements to ensure alignment with business and technology strategy
- Manage and track IT budgets, including forecasting and variance analysis
- Provide transparency on technology spend, including software licensing and cloud consumption
- Support cost optimization initiatives and ensure value for money across IT investments
- Work closely with project managers and delivery teams to support successful execution of initiatives
- Ensure requirements are clearly defined, prioritized, and aligned with delivery timelines
- Monitor risks, dependencies, and impacts across multiple workstreams
- Own and support governance of enterprise licensing models, including:
- Microsoft (e.g., Microsoft 365, enterprise agreements)
- Microsoft Azure consumption and cost control
- Google Cloud / Google Workspace licensing
- Adobe licensing and subscription management
- Ensure compliance, optimization, and effective allocation of licenses across the organization
- Act as a bridge between business teams, procurement, and vendors
- Maintain a strong understanding of how Adobe products are used across the business (e.g., Creative Cloud, Acrobat, Experience Cloud)
- Work with business teams to manage demand, licensing needs, and usage patterns
- Ensure effective governance, cost control, and alignment with business requirements
- Note: This role does not require hands-on design or content creation within Adobe tools
- Identify opportunities to improve processes, reduce waste, and increase efficiency
- Conduct gap analysis and recommend scalable, technology-enabled solutions
- Use data and insights to support decision-making
Commercial & Financial Acumen
- Strong understanding of budgeting, forecasting, and cost control
- Ability to analyse and optimize technology spend
- Good understanding of enterprise software licensing models and SaaS environments
- Familiarity with cloud platforms and vendor ecosystems
- Awareness of how digital tools (including Adobe products) are managed at an organizational level
- Solid understanding of project delivery frameworks (Agile / Waterfall)
- Ability to coordinate across multiple initiatives
- Strong communication and influencing skills
- Ability to translate between business and technical perspectives
- Applicants must have the legal right to work in United Kingdom at the time of application
- Please note: We are unable to provide visa sponsorship for this role
- Experience working in a multi‑agency or networked organisation, supporting multiple stakeholders within a defined business domain
- Strong understanding of IT operating models, demand management, and technology governance within complex organisations
- Proven ability to translate business requirements into structured analysis, prioritised work items, and clear delivery plans
- Experience supporting IT Business Partners or senior technology leaders, enabling strategic focus through execution and analysis
- Demonstrated capability in requirements gathering, process mapping, and impact analysis across multiple business units
- Strong analytical and reporting skills, with experience producing clear executive‑level insights, dashboards, and status reporting
- Ability to operate effectively in a matrixed environment, balancing competing priorities with minimal supervision
- Experience supporting technology change, transformation initiatives, or platform standardisation programmes
- High level of organisational discipline, with the ability to manage dependencies, follow‑ups, and delivery tracking across multiple workstreams
- Excellent stakeholder communication skills, with the confidence to engage both technical and non‑technical audiences
- Experience in software asset management (SAM) or vendor management
- Exposure to enterprise licensing agreements and contract negotiation
- Relevant certifications (e.g., CBAP, PMI-PBA, PRINCE2, Agile)
- Strong control and visibility over IT spend and licensing
- High-quality, actionable requirements that enable efficient delivery
- Effective stakeholder engagement and expectation management
- Continuous identification of cost-saving and optimization opportunities
