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Telecommut

Dispatcher

ALEH Writing Services (AWS)

Full time Posted: 3 weeks ago Other

Hiring from: Canada

Grain Dispatch Includes: Entering loads into System Responding to Emails Answering Phones Communicating with Drivers Via WhatsApp Planning reloads / Running $/per mile scenarios to see what works Emailing Customers ETA’s Monitor where trucks are at to make sure they are on schedule and proactively let farmers and customers know if trucks are early or later than originally planned Ensuring drivers know where they are going (Google Pins) and have communicated with Shipper/Receivers Process customs paperwork from Various customs brokers and stay on it to confirm completion (Communicate with drivers prior to them arriving at border if there is trouble) Proactively solve problems before problems arise On call for after-hours emergencies Problem solve (with assistance of shop) when trucks breakdown on the road and communicate with mobile mechanics/tow trucks Must have’s: Must be able to read, type and process a high volume of information daily Stay calm and clear-headed under pressure Ag/Trucking experience a huge plus Communication is Key (Can’t assume anything) Strategic thinking (Loads and schedule are constantly changing like a big game of chess need to be able to see how today’s actions influence tomorrow’s schedule) Personable and persuasive with drivers and customers (Not forced dispatch so loads need to work in everyone’s best interests) General computer skills and proficiency are a must as the whole job is behind the computer Must have a positive problem solving attitude

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