Telecommut
This role is for someone who is organized, compassionate, proactive, and comfortable communicating with clients during a stressful time. You will help guide injury clients through the early and active stages of their case, keep them informed, track important case details, and help make sure nothing falls through the cracks.
Why Join Us?
At Brodie Law Group, we help people after serious accidents. Our clients are often hurt, overwhelmed, missing work, dealing with medical treatment, and unsure what to do next.
The Personal Injury Case Manager plays an important role in helping clients feel supported and informed. This role helps keep communication moving, tracks treatment progress, follows up on records and information, and helps the legal team understand where each client is in the process.
This is a good fit for someone who cares about people, communicates well, stays organized, and takes pride in helping a team serve clients the right way.
You will be evaluated and vetted based on your attention to detail.
Please go to brodielawgroup.com/careers/apply for step-by-step instructions on how to apply.
- Communicate regularly with personal injury clients and help answer process-related questions.
- Help clients understand next steps in their case.
- Track medical treatment status and follow up with clients about treatment updates.
- Help identify when clients have completed treatment or may need additional follow-up.
- Request, track, and follow up on medical records, bills, and related case documents.
- Keep case files organized, accurate, and up to date in the case management system.
- Document client updates, provider information, treatment status, and important case activity.
- Communicate with medical providers, insurance companies, and other offices as needed.
- Help the legal team prepare the case for the next stage.
- Work closely with attorneys, paralegals, and records staff to keep cases moving.
- Strong communication skills and the ability to build trust with clients.
- A compassionate and patient approach with people going through stressful situations.
- Strong organization and attention to detail.
- Ability to manage multiple tasks and follow up without being reminded.
- A proactive problem solver who looks for the next step.
- Experience in personal injury, legal case management, medical records, insurance, or client service preferred.
- Comfort learning and using case management software such as Filevine or similar systems.
- Ability to work independently and as part of a team.
- Comfort with email, calendars, phone systems, Microsoft Office, and Google Workspace.
- A team-first attitude and willingness to help where needed.
A few benefits you’re sure to enjoy:
- Health, vision, and dental insurance.
- Paid time off, including paid holidays.
- Retirement IRA with up to 3% company match.
- Brodie Law Group swag.
If you want to be part of a growing personal injury team that cares about people and takes pride in doing meaningful work, we would like to hear from you.
