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Makeship empowers influencers, creators, and brands of all sizes to develop and launch limited-edition products that matter to their fans. Leveraging our design, manufacturing, and marketing expertise, we work with our partners to bring their products to life through our community-powered crowdfunding platform. Each product is given a window of 21 days to be funded by the community before we produce and ship to fans worldwide. We put our brand behind every product and guarantee quality and ethical sourcing.
We're profitable, we have a three-year revenue growth of over 200%, ranking us 97th in 2024 and 86th on The Globe and Mail’s Canada’s Top Growing Companies of 2025 list. We are also excited to announce that Makeship has officially been Great Place to Work-Certified for 3 years in a row! Learn more about us at Makeship.com.
About The Role
During this exciting phase of our growth, you’ll play a huge role in shaping our culture, our process, and the future of Makeship. Every day, you’ll collaborate, learn more about the content creation space, and watch your work impact the company and the community!
We want this to be the best work experience of your life, so we’ll pay you well, offer great benefits, invest deeply in your growth, and welcome you with our branded swag. You will also be joining one of Canada's fastest-growing start-ups!
What We Are Looking For
We are looking for a UI/UX designer who’ll help to build out a new and exciting part of the business. We are looking for a scrappy, creative designer who loves to nerd out with creators and who can also translate their ideas and opinions to executive stakeholders at Makeship.
Your Key Responsibilities
UX & Product Design
- Design intuitive, high-value experiences for creators and fans from discovery through production-ready execution
- Create wireframes, prototypes, and high-fidelity mockups to communicate and validate ideas
- Identify usability issues proactively and develop practical, user-centred solutions
- Translate complex workflows into simple, intuitive, and conversion-driven experiences
- Conduct user research and testing to validate assumptions and inform design decisions
- Design polished, visually compelling interfaces across web experiences
- Make strong, intentional decisions around layout, typography, hierarchy, colour, and motion
- Contribute to and maintain a cohesive design system across platform surfaces
- Ensure UI quality is competitive with best-in-class e-commerce storefronts
- Own storefront projects end-to-end, from concept and design through implementation and optimization
- Customize Shopify themes and work directly within Shopify to execute medium-complexity storefront builds independently
- Design solutions that are technically feasible and aligned with Shopify platform capabilities
- Optimize storefront experiences for conversion, storytelling, usability, and visual impact
- Continuously benchmark against leading e-commerce and creator-focused brands to elevate design quality
- Partner with engineering, product, growth, and leadership teams to deliver high-quality solutions efficiently
- Facilitate brainstorming, ideation, and problem-solving sessions with relevant stakeholders
- Communicate design rationale effectively and build alignment across teams
- Identify opportunities to improve workflows, collaboration, and execution speed
- Champion accessibility, usability, and customer-centric design principles
- Stay informed on emerging design, e-commerce, and Shopify trends
- Establish and maintain a high standard of design quality across all work
- Support additional creative, marketing, and brand initiatives as needed
- Interest and ability to pivot into adjacent design work on a regular basis - sales collateral, social media assets, ads.
- Project manage other creatives (animators, illustrators) we contract out to on an as-needed basis
- Other duties and responsibilities as required from time to time.
- 5+ years of UX/UI experience with formal education in Design, Human-Computer Interaction, Digital Media, or a related discipline
- Demonstrated experience designing and shipping digital products, including visually compelling customer-facing web experiences
- Hands-on experience working within Shopify, including theme customization, architecture, and storefront implementation
- Strong foundation in UX principles, UI best practices, visual design fundamentals, and design systems
- Familiarity with conversion-focused design and e-commerce best practices
- Ability to operate independently, owning projects from concept through launch while managing multiple priorities simultaneously
- Experience collaborating cross-functionally with product, engineering, and business stakeholders
- Ability to translate ambiguous problems into clear, actionable design solutions and communicate effectively with both technical and non-technical audiences
- Shopify, UX, UI, or related professional certifications
- Founder-level ownership mindset with a strong bias toward action
- Pragmatic problem solver who prioritizes outcomes over perfection
- Comfortable reporting into non-design leadership and influencing without authority
- Work remotely anywhere in Canada and/or access any of our hubs
- Health and dental benefits from day 1
- 4 weeks of paid vacation (including paid time off on your birthday)
- Additional 1 week of paid time off during the holidays
- Virtual & In-Person Social Events
- Annual Paid Volunteer Day Off
- 1:1 RRSP Matching Program Up to 3%
- $500 Pre-Tax Annual Health & Wellness Allowance
- $400 Pre-Tax Home Office Setup Allowance
- $65 Pre-Tax Monthly Phone Allowance
- Maternity and Parental Leave Top-Up Program
- Education Assistance Program
- Employee Referral Program
- Tenured Rewards Program
Vacancy Status: Existing Vacancy
At Makeship, we are committed to fostering an environment that welcomes people of all backgrounds, experiences, and identities. We are passionate about building an equitable and inclusive culture for our unique and diverse team of employees, which makes us Makeship. As an equal-opportunity employer, we value and embrace everyone's opinions and differences, and actively seek new Makeshippers who will work respectfully with our team, propelling our company and the community forward. If there are any accommodations we can provide to make your interview experience more accessible and inclusive, please let us know in your application.
