Telecommut
Mississauga Convention Centre | Mississauga, ON
Full-Time | Permanent
Mississauga Convention Centre is hiring a professional and friendly Receptionist to manage the front desk and be the first point of contact for guests, clients, and vendors. The ideal candidate will ensure smooth front office operations and provide excellent customer service in a fast-paced banquet and event environment.
Responsibilities
- Greet and welcome guests, clients, vendors, and staff in a professional and friendly manner
- Manage the front desk, handle incoming calls, and direct inquiries appropriately
- Maintain visitor logs and ensure proper security and entry procedures are followed
- Issue visitor passes and coordinate access as per company policy
- Manage courier, mail, and internal document distribution
- Schedule and coordinate meeting rooms, boardrooms, and event spaces
- Ensure reception, waiting areas, and boardrooms are clean, organized, and presentable
- Provide administrative support to HR and Admin departments (filing, data entry, documentation)
- Assist with staff coordination, travel arrangements, and hospitality requirements
- Support event-day operations by guiding guests and coordinating front desk flow
- Manage office supplies for reception, coffee rooms, and meeting areas
- Handle general inquiries and direct them to appropriate departments
- Maintain confidentiality and professionalism at all times
- Minimum High School Diploma required; post-secondary education in Office Administration preferred
- 1–3 years of experience in a receptionist, front desk, or customer service role (hospitality/event industry preferred)
- Strong communication skills in English (additional language is an asset)
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Familiarity with phone systems (EPABX/digital systems) and office equipment (copier/scanner)
- Professional appearance with strong interpersonal and customer service skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong organizational skills and attention to detail
- Experience in banquet halls, hotels, convention centres, or corporate offices
- Knowledge of visitor management or scheduling systems
- Team-oriented, punctual, and reliable
- Calm and professional under pressure during busy event operations
- Strong sense of responsibility and confidentiality
- Stable full-time position
- Friendly and professional work environment
- Growth opportunities in hospitality/events industry
- Exposure to weddings, corporate events, and banquets
