- Health insurance
- Paid time off
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
Position: Membership Sales Director
Job Type: Full-time
Location: FFC West Loop
Compensation: $50,000 base plus commission and bonuses
Essential Job Functions:
- Responsible for achieving Club’s monthly membership sales and monthly net membership goals
- Perform any and all duties in accordance with FFC’s core values; Improvement, Safety, Friendliness, Superior Service and Integrity
- Develop and implement monthly and quarterly sales action plans. Monitor and analyze the effectiveness of sales and marketing programs
- Implement lead generation strategies (prospecting events, outdoor festivals, etc.)
- Assist in recruiting, coaching, developing and mentoring the sales team
- Conduct a thorough needs analysis, present membership benefits that match the prospects needs/wants and invite prospects to become members of the club
- Build relationships and meet the needs of prospective members through engagement such as identifying needs, club tours, pipeline management and relationship marketing strategies
- Maintain proper use of CRM (GymSales) database, contracts and forms. Effectively track the lead source and missed sales to understand objections and establish a course of contact
- Process all membership contracts/paperwork in a timely and accurate manner
- Assist in community outreach and power prospect up to 50% self generated leads by attending networking, neighborhood, chamber, business after hours and open house events
- Network with members and guests to maximize referrals. Consistently promote and present new member and existing member referral promotions
- Staff street fairs, expos and outdoor events to generate leads and follow up with prospects
- Help staff corporate health fairs and generate new WellFIT leads
- Maintain knowledge of competition and industry trends
- Any additional duties as assigned by GM
- A very sociable person with an outgoing personality and great communication skills that enjoys interacting with members, co-workers, corporate clients and the community
- A team player with the ability to work directly with all departments of the club to carry out our company purpose - to enhance the lives of our members and guests by improving their overall health and well-being
- Proven experience as a manager/coach in a goal driven environment
- Strong management and development skills are essential with 3+ years supervisory/management experience
- 5 years of sales experience. Hospitality or club industry experience preferred
- Excellent personal presentation, interpersonal skills, and problem solving skills
- A college degree in marketing, communications or a related field preferred
- Insurance: Medical, Dental, and Vision through Blue Cross Blue Shield of Illinois
- 401K: Company match
- Life Insurance: Company-paid
- Professional Development: FFC matches 50% of educational costs up to $200/year
- Fitness Education: Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
- Continued Education: Access to FFC University courses and discounted certifications
- Club Membership: Complimentary access to all FFC locations.
- Discounts: 25% off Spa, Retail, and Fitness classes.
- Employee Appreciation: Programs and benefits like Pet Insurance, T-Mobile discounts, and more.
- Inclusive Culture: A welcoming and diverse team environment.