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You will play a key role in supervising the HR Operations team, handling all transactional matters on a full range of generalist HR issues including recruitment, guidance on HR policies and processes and the full employee life cycle. Working with other members of the team, you will help drive an efficient, compliant, and responsive HR service, supporting the organisation's people strategy and operational objectives.
Key ResponsibilitiesHR Advice & Support – (Self & Team)
- Provide high-quality HR advice to managers, employees, and colleagues on policies, procedures, and employment legislation.
- Support and guide managers on employee relations matters, escalating complex cases where appropriate.
- Attend meetings to provide professional HR input and guidance.
- Advise on right to work requirements, vetting and barring checks, and sponsorship processes, ensuring full compliance with regulations.
- Oversee recruitment processes and the full employee life cycle, ensuring timely and accurate delivery.
- Manage HR data and contractual documentation, ensuring accuracy across HR and Payroll systems.
- Oversee the production and authorisation of HR correspondence in line with audit requirements.
- Ensure employee records are maintained accurately and securely.
- Monitor and manage pre-employment checks and onboarding for non-advertised roles.
- Run and analyse HR data reports to support operational needs and decision-making.
- Support the day-to-day management of the HR Operations team, ensuring a fair and effective distribution of workload.
- Provide coaching, training, and development support to team members.
- Lead on performance development reviews and identify development opportunities.
- Address performance or conduct issues within the team, working with senior HR colleagues where needed.
- Drive continuous improvement of processes and systems to enhance service delivery.
- Build strong working relationships with internal stakeholders and partner teams, including Payroll.
- Deliver clear and effective communication across the team and wider organisation
- Ensure HR messaging and guidance are consistent, professional, and accessible.
- Contribute to the development and review of HR policies and procedures.
- Take the lead on specific policy updates or projects as required.
About YouYou will be an experienced HR professional with a strong operational background and a passion for delivering high-quality HR services.
You Will Have
- Solid knowledge of UK employment law and HR best practice
- Experience managing HR processes across the employee life cycle
- Proven ability to advise on complex HR matters with confidence
- Strong organisational skills and attention to detail
- Experience leading or supporting HR teams in a busy HR environment
- Excellent communication and relationship-building skills
- A proactive and solution-focused approach
- CIPD qualification – (Level 7 is desirable) or the desire to work towards this & relevant level of experience.
- Hybrid role with at least 3 days per week on-site
- Excellent holiday and benefits package including pension scheme
- Training & Development opportunities
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
