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At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology
Summary
We are seeking a Project Manager – Experienced Graduate to join our Customer Experience team as part of the Graduate Program. In this role, you will support the identification, analysis, and improvement of business processes that enhance operational performance and customer experience. This role is designed for a recent graduate who is eager to learn, gain hands-on experience, and contribute to impactful transformation initiatives.
Key Responsibilities
- Support the execution of projects from conception to implementation, focusing on business process improvements and AI-driven solutions.
- Assist in the development and maintenance of project documentation.
- Collaborate with cross-functional teams, including Operations, AIDE and other key business partners to achieve project goals.
- Support the design and implementation of AI Driven solutions aligned with business priorities across Customer experience.
- Identify opportunities for process optimization and innovation within the business.
- Analyze business requirements, prepare project documentation, create business cases, and develop process plans.
- Create and maintain project documentation in databases.
- Organize logistics, take meeting minutes, update action item registers.
- Assist in preparing project updates and presentations for stakeholders by summarizing key findings and progress.
- Support change management initiatives by assisting with the adoption of new processes and technologies across stakeholders.
- Bachelor’s degree in Business, Operations, Analytics, Engineering, or a related field.
- 1–3 years of experience in project management, operations, or business analysis.
- Knowledge of project management, including the ability to develop and manage roadmaps that support goals and deliverables.
- Strong technical curiosity and willingness to learn new tools, platforms, and technologies, including AI‑enabled solutions.
- Clear communication skills, with the ability to contribute to presentations and collaborate with cross-functional teams.
- Understanding of business processes and operational KPIs (through education or experience).
- Analytical and problem-solving skills
- Ability to work in a fast-paced environment, demonstrate initiative, and continuously learn.
Additional Information
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 06/29/2026
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, ON, Toronto
Bell, one of Canada's Top 100 Employers.
