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Company Description
Starr Mathews Insurance has been an independent agency servicing North Georgia and Tennessee since 1920. Locally owned and operated, our employees are a valued part of our success and are treated as more than a number. We focus on ensuring that our clients' business needs, including their Employee Benefits plans are adequately covered by the best insurance companies. Our core values and company partnerships allow us to provide competitive pricing and a commitment to meeting our clients' needs and objectives.
Role Description
This is a full-time hybrid role for a Benefits Account Manager located in Calhoun, GA (or open to possibly reporting to one of our other offices after training) with some work-from-home flexibility. The Benefits Account Manager will be responsible for managing client accounts, assisting with benefits enrollment, communicating with insurance providers, and maintaining accurate records. Daily tasks will include developing client relationships through stellar service and providing excellent support to our Benefits sales executives.
Qualifications
- 3-5 years of experience in managing client accounts and providing stellar customer service are required
- Knowledge of benefits enrollment processes and insurance policy information
- Strong communication skills for liaising with clients and insurance providers
- Organized and detail-oriented approach to maintaining accurate records and processing claims
- Ability to ensure compliance with industry regulations
- Proficiency in relevant software applications (e.g., Microsoft Office, with an emphasis on Excel)
- Ability to work independently and in a hybrid work environment
- Experience in the insurance industry is a plus
- A bachelor's degree in Business, Insurance, or a related field is preferred
