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Position Overview
The Dispatch Operations Manager will oversee 24/7 dispatch operations across multiple locations and logistics programs, ensuring efficient coordination between dispatchers, drivers, field operations, and leadership teams. This role is responsible for strengthening operational structure, improving communication workflows, and maintaining high levels of service reliability and accountability. The ideal candidate is a hands-on operational leader who thrives in fast-paced environments and is passionate about building strong, scalable systems that support both people and performance.
Perks
- Competitive compensation range of $100,000 – $120,000 annually, based on experience
- Performance-based bonus opportunity
- Full benefits package including medical, dental, vision, 401(k), and life insurance
- Paid time off and company holidays
- Opportunity for career growth within a rapidly expanding logistics organization
- Hands-on leadership role with direct impact on daily operations and team development
- Oversee and manage 24/7 dispatch operations across multiple locations and logistics programs
- Lead, coach, and develop dispatch teams while ensuring consistent coverage, scheduling, and performance accountability
- Coordinate closely with drivers, fleet, maintenance, and operations teams to ensure efficient routing, scheduling, and service delivery
- Manage operational escalations, service disruptions, and emergency response situations with urgency and sound judgment
- Monitor operational KPIs including driver performance, safety compliance, service quality, and dispatch efficiency
- Identify and implement process improvements to enhance communication, workflow efficiency, and overall operational performance
- Experience in transportation, logistics, dispatch, fleet, or operations environments with exposure to high-volume operations
- Leadership experience managing or supervising teams in a fast-paced operational setting
- Strong ability to manage competing priorities, solve problems, and make decisions in real time
- Experience with dispatch systems, routing platforms, or transportation management tools preferred
- Excellent communication, organizational, and cross-functional coordination skills
This is a full-time leadership position offering competitive compensation of $100,000 – $120,000 annually, commensurate with experience, along with performance-based bonus opportunities. The organization provides a comprehensive benefits package including medical, dental, vision, 401(k), life insurance, paid time off, and holidays. This role also offers strong long-term career growth potential within a rapidly scaling, multi-location logistics operation focused on operational excellence and continuous improvement.
How To Apply
For immediate consideration, please submit your resume here!
About Our Search Firm
Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement, and temporary professional staffing. We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm can also be found online.
Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.
