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Disney’s Direct to Consumer (DTC) team oversees the Hulu and Disney+ streaming businesses within Disney Entertainment, helping to bring The Walt Disney Company’s best-in-class storytelling to audiences worldwide.
Within DTC, the Disney+ Business Program Management team plays a critical role in driving strategic initiatives that enable scalable, repeatable launch success across the platform. This team partners closely with Technology, Content, Marketing, Legal, and regional business units to deliver global programs that support Disney+ growth and operational excellence.
As a Senior Program Manager, you will lead cross-functional initiatives from concept through execution, ensuring alignment across business and technical stakeholders, while building frameworks that support long-term scalability and continuous improvement.
What You Will Do
Program Strategy & Business Ownership
- Translate business requirements into actionable roadmaps aligned with DTC priorities and KPIs
- Shape program structures to ensure launches deliver meaningful business outcomes
- Sequence decision-making in alignment with portfolio-level goals and long-term Disney+ strategy
- Partner with Finance and Product teams to measure performance against success metrics
- Develop and manage detailed project plans, including scope, schedules, budgets, and success criteria
- Lead launch operations for new features, business initiatives, and marketing campaigns
- Identify risks, resolve issues, and implement decision-making frameworks
- Drive accountability and execution across functional leads and external partners
- Operate with strong ownership, managing priorities independently in a fast-paced environment
- Maintain clear communication with executive leadership and senior stakeholders
- Synthesize updates, insights, and recommendations for executive decision-making
- Establish communication rhythms to ensure alignment and visibility across initiatives
- Partner cross-functionally to drive clarity and accelerate decision velocity
- Identify and address process inefficiencies across launch and program operations
- Standardize tools, templates, and methodologies for repeatable success
- Define and maintain clear roles, responsibilities, and accountability structures
- Lead continuous improvement initiatives to scale operations and enhance delivery
- Minimum of 7 years of experience in program or project management within a large corporate or direct-to-consumer environment
- Proven success managing complex, cross-functional initiatives with measurable outcomes
- Experience supporting global program delivery and multi-regional launches
- Strong business acumen with the ability to connect execution to strategic objectives
- Exceptional communication, stakeholder management, and executive presentation skills
- Ability to navigate ambiguity, solve problems proactively, and manage competing priorities
- Experience driving process improvement and operational transformation initiatives
- Proficiency in Airtable required
- Experience in streaming, media, or direct-to-consumer business environments
- Proficiency with tools such as Keynote, PowerPoint, Google Slides, Miro, Lucidchart, Confluence, and Jira
- Project management certification (PMP, CSM, or equivalent)
- Bachelor’s degree in business, technology, or a related field (or equivalent experience)
