Skip to main content
Telecommut

Night Audit

Hyatt

Full time Posted: 8 hours ago Other

Hiring from: Canada

The Night Auditor is responsible for hotel operations during overnight shift hours, focusing on Front Office operations, including night audit, maintaining hotel safety/security. The Night Auditor will be required to provide exceptional guest service, complete guest transactions, including guest inquiries, check-ins/outs, payments & work closely with the Accounting department to ensure account reconciliations are completed accurately. This position will report directly to the Front Office Manager.

To handle, guide and oversee all aspects of the arrival and departure process as it relates to the Front Office in accordance with the Hotel’s key standards.

Act as a resource for all Team Members when addressing guest service issues throughout the hotel.

Effectively resolve guest complaints ensuring the guests’ needs are exceeded.

Oversee emergency situations and make prompt decisions based on the best interest of our guest and establishment

What you will need:

A background in Guest Services/Front Desk required, with previous Supervisory experience preferred.

Proficiency in Microsoft Office programs, as well as Internet systems and a strong working knowledge of RoomMaster or Opera PMS systems.

Must be a self-starter with demonstrated leadership ability.

Professional, well organized, with excellent attention to detail.

Ability to work within and promote an innovative and multi-tasked environment.

Excellent communication skills, both written and verbal as well as excellent problem solving abilities.

Strong Interpersonal Skills Required.

A passion for Guest Services and the proven ability for consistently anticipating guest needs.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

How to apply

To apply for this job you need to login. If you don't have an account yet, please register.

Post a resume

Similar jobs

Please ensure your internet browser is updated to the latest version. Candidates have experienced issues with submitting applications from older browser versions. Department: Supply Chain Reports To: Sr. Vice President Operations and Supply Chain Travel Required: up to 25% Work...

Full time Posted: 6 hours ago Hiring from: United States
Surgical Scheduler - Plastic Surgery

Ohio State University Physicians

Overview Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion? Who We Are With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment,...

Full time Posted: 6 hours ago Hiring from: United States
Library Assistant

Town of Oakville

Employment Status: Permanent part-time (CUPE5348) Primary Location: Sixteen Mile Branch Reason for Vacancy: Internal movement Hours: 20 hours per week with ability to work all shifts (days, evenings, and weekends) Rate of Pay: $24.81 - $29.19 hourly Posting Status: Open...

Internship Posted: 6 hours ago Hiring from: Canada
shift lead

Banfield Pet Hospital

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. shift lead The pay range for this role...

Full time Posted: 6 hours ago Hiring from: United States