Telecommut
Description
Job Summary
The Retail Sales Associate is responsible for providing an exceptional experience to all guests of the Grand Bend Stirling Sands Vineyards Retail Store. The Retail Sales Associate will ensure the Retail Store is clean, orderly, and visually appealing at all times.
Roles And Responsibilities
The duties and responsibilities of the Retail Sales Associate include, but are not limited to, the following:
- Provide excellent customer service to all guests of the Grand Bend Stirling Sands Vineyards Retail Store.
- Welcoming guests to the Grand Bend Stirling Sands Vineyards Retail Store by actively seeking them out and asking open-ended questions in order to determine their needs.
- Demonstrate knowledge of all products and the Cowbell brand by describing benefits and features of products.
- Maintain stock levels and visual presentation of merchandise.
- Process purchases, returns, and exchanges.
- Opening and Closing of the Grand Bend Stirling Sands Vineyards Retail Store: managing cash flow, additional payment methods and inventory count.
- Stock beer fridge and put away orders.
- Other duties as assigned.
- Smart Serve Certification or ability to acquire Smart Serve Certification before commencing employment.
- Previous experience working in a customer service environment.
- Ability to build rapport with guests by creating an informative and pleasant guest experience.
- Ability to work a flexible schedule including evenings and weekends.
- Strong organizational and time management skills.
- Excellent oral and written communication skills.
- Demonstrated experience working with computers and/or tablets.
- Demonstrated experience handling cash.
- Experience working with a POS system (preferred).
- Some Heavy lifting is required.
- Bending and kneeling.
- Standing for extended periods of time and walking.
- Use of store ladder to retrieve stock.
- Potential to work outside of normal business hours.
- Potential to work on a computer for long periods of time.
