Your Opportunity:

This position reports to the Manager, Workforce Application & System Solutions and will participate and lead activities for staff scheduling applications including Infor Workforce Management (WFM), Automated Shift Callout (ASC), PeopleSoft (e-People), ServiceNow, ServiceHub and associated applications’ business capabilities. Our ideal candidate has a proven track in working with a high degree of independence, working in a dynamic environment, leveraging their analytical, research, problem solving and critical thinking skills to ensure the required outcomes and resolutions are achieved within established timelines. Please note: Travel is required, and may include the use of a personal vehicle. A standard driver s abstract may also be required for use of corporate lease vehicles.

Description:

This position is non-unionized.

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Required Qualifications:

Diploma in Information Technology, Human Resources, Business Administration or related field. Proven experience (over 5 years) in staff scheduling or Human Resources with a strong understanding of Covenant Health standard scheduling practices and business processes. Excellent communication skills with the ability to interact effectively with stakeholders at all levels. Strong analytical and problem-solving skills, with a focus on data-driven and customer focus decision-making. Demonstrated strong customer focused skills and experience.

Additional Required Qualifications:

Equivalencies in education may be considered. Certifications such as a Project Management Professional (PMP) and Business Analysis. Other systems or IT related certifications. Experience with scheduling software (Infor WFM, ASC preferred) and human resources information systems preferable PeopleSoft (e-People). Ability to facilitate education and training sessions. Experience in a unionized environment required; healthcare experience is preferred.

Preferred Qualifications:

Previous Business Analyst experiences. Managed and led business process improvements and change initiatives or projects. Previous experience with software or process implementations required and experience with testing software to support application upgrades. Microsoft certifications or proficiency with Microsoft tools and applications, other web apps.

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