Accountabilities:
- Responsible for all onsite assembly, installation, diagnostics, testing, troubleshooting, fitting, repair, maintenance and installation of parts, fuel and/or exhaust systems and will be required to have an intermediate working knowledge of electrical schematics and wiring practices
- Perform preventative maintenance as needed, a keen eye for manufacturing imperfections is key with the ability to take corrective action as needed
- Successful at fabrication and installation of custom parts or components
- Proficient with hand and power tools, welding equipment, precision instruments
- Must be a critical thinker, solving complex problems under pressure and posses a good understanding of blueprints, schematics, and engineered drawings
- Review service orders, schedule and coordinate field service appointments for repair work in a timely manner.
- Develop and implement a troubleshooting plan based on the information given
- Remain flexible with changing field and site conditions adjust timelines accordingly
- Deliver top notch service and customer assistance during site visits building and maintain client relationships. Resolving any difficult customer situations with professionalism and tact
- Review service reports with customers to verify required work has been completed to customer satisfaction and obtain signature
- Effectively communicate quality control and engineering related issues to drive product improvements
- Foster team unity working in close collaboration across the company to create positive working relationships with clients, coworkers and team leaders
- Produce detailed service reports and accurate timekeeping for all field visits
- High School diploma or equivalent is required OR any combination of education and experience that demonstrates the ability to perform the job duties (required).
- 2+ years of experience as a millwright or industrial electrician is preferred
- 2+ years of experience working in adverse conditions such as inclement weather and high pressure, short timelines and having had worked at heights is preferred
- Broad mechanical & assembly experience with fuel/exhaust systems and piping is preferred
- Proficient with computers including Microsoft Office Suite and ERP systems
- Adept at working independently or in a small team environment.
- Must understand electrical schematics, technical manuals, detailed blueprints and engineering drawings
- Excellent verbal and written communication skills, ability to communicate clearly and effectively over the phone and in person
- Must have a high degree of accuracy and attention to detail
- Safely operate company vehicle to out of state job sites maintain a clear driving record with the ability to be added to commercial insurance policy
- Have reliable attendance, be respectful, responsible and the ability to work autonomously
- Adhere to safety protocols and maintain a clean and organized environment, promoting a culture of safety and compliance.
- Follow all safety procedures and regulations when working on power systems, such as wearing all personal protective equipment (PPE)
- Ability to travel 90% of the time, with little to no prior notice.
- Strong organizational, multitasking and time management skills
- Excellent customer service skills
- Ability to work in an environment requiring the employee to stand, stoop, kneel, or crouch throughout an 8-to-10-hour day.
- Strength to carry product, equipment, and tools up to 50 pounds.
- Ability to work in both indoors and outdoors in all weather conditions
- Ability to arrange and coordinate cost-effective travel as needed, i.e. hotels, flights, rental cars, etc
- Ability to pass a background check and drug screening
- Have Humanity: You treat customers, contractors, and teammates with empathy and respect—especially during demanding field conditions. You listen, communicate clearly, and support others so the job gets done with professionalism and care
- Be Transparent: You communicate openly about project status, challenges, risks, and changes.
- Drive Innovation: You look for better ways to install, assemble, and troubleshoot in the field.
- Be Resilient: Field work can be unpredictable—weather, travel, site conditions, tight deadlines.
- Always Reliable: Customers and teammates can count on you to show up prepared, follow through on commitments, and deliver consistent, high-quality installation work.
- Grit: You bring determination and a strong work ethic to demanding field tasks.
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