Telecommut
Working with one of our top financial clients, this role calls for a Product Delivery Analyst - Retail Banking. In this position, you will be key to driving the end-to-end development and delivery of impactful banking products and services within the Data & Analytics Centre of Excellence for P&BB Canada. You will collaborate with diverse cross-functional teams to translate customer insights and strategic priorities into tangible solutions that enhance customer experience and generate revenue growth.
Pay rate range (CAD): $47.10/hr – $56.52/hr
Responsibilities
- Lead the end-to-end design, development, and launch of banking products and services aligned with strategic goals
- Evaluate customer insights, market research, and competitive analysis to identify opportunities and recommend solutions
- Develop and optimize multi-channel customer journeys, leveraging design thinking principles
- Assist in creating strategic plans by identifying emerging trends and articulating long-term implications
- Maintain awareness of core product systems, technology architecture, and market trends relevant to solution delivery
- Oversee testing processes including QA, UAT, and end-to-end testing to ensure quality standards
- Collaborate with stakeholders to facilitate effective communication, manage vendor relationships, and drive team influence
- Utilize data analytics to monitor performance metrics, identify trends, and prioritize enhancements
- Partner with regulatory and compliance functions to effectively manage risks and ensure solutions meet risk controls
- Document business processes and support materials for transition to business-as-usual teams
- Extensive experience in developing and delivering high-impact banking products/services
- Proven experience in product management, including design, profitability, and regulatory compliance
- Strong understanding of retail banking environments with a multi-channel, digital, and emerging technology focus
- Familiarity with core product systems and technology architecture evolution
- Knowledge of design thinking and ability to interpret qualitative and quantitative customer data
- Analytical and financial acumen to support business case development and decision making
- Track record of managing complex projects within tight deadlines, using both waterfall and agile methodologies
- Excellent communication skills, both written and verbal
- Strong stakeholder management and change management capabilities
- Customer-centric approach with results-driven mindset
- Prior experience in a financial institution or major bank environment
- Ability to synthesize industry trends and adapt strategies accordingly
- Experience managing vendor relationships and external partnerships
- Familiarity with risk management frameworks and controls
Privacy Policy
