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Operations Manager to $120K - Lead a High-Growth Practice!
Our client, a specialized healthcare organization, is seeking an Operations Manager to drive practice growth and lead daily operations at one of its office locations. This role owns office performance, staff leadership, internal scheduling, and customer interactions, ensuring a consistent high-quality experience for all visitors. The ideal candidate brings 5+ years of healthcare operations experience with a strong track record of staff management and data-drive decision-making.
- Location: Newton, MA
- Work Model: In Office
- Degree: Preferred
- Responsibilities include overseeing day‑to‑day office operations to ensure efficient workflows and consistent service delivery; managing staff performance through hiring, onboarding, scheduling, coaching, and accountability; optimizing internal schedules and resource allocation to support capacity and growth; monitoring customer experience feedback and implementing corrective actions as needed; overseeing administrative workflows including registration, records, billing, and collections to ensure accuracy and timeliness; ensuring compliance with applicable policies, regulations, and accreditation requirements; analyzing key performance metrics to identify trends, improve efficiency, and support informed operational decisions; and leading operational improvement initiatives that strengthen scalability and long‑term performance.
- The ideal candidate possesses 5+ years of experience in a medical office or outpatient setting; demonstrated success managing teams and holding staff accountable to clear performance standards; strong knowledge of revenue cycle processes, billing, and payer regulations; working knowledge of healthcare systems; comfort analyzing operational data and presenting insights to leadership; excellent communication and interpersonal skills with the maturity to partner effectively with staff; and a continuous improvement mindset.
This role offers bonus eligibility, comprehensive benefits, free parking, and the opportunity to lead a high‑impact healthcare operation in a collaborative environment!
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
