Telecommut
Location: Mississauga Convention Centre, Mississauga, ON
Employment Type: Full-Time | Permanent
The Mississauga Convention Centre is a premier event destination recognized for hosting exceptional private and corporate events. With a proud legacy of excellence, we are committed to delivering personalized service and creating memorable experiences for every guest. Our team thrives in a professional, collaborative environment focused on client satisfaction and high standards.
Position Overview
We are currently seeking a Receptionist with strong customer service and administrative experience, preferably in hospitality or event-based environments. The Receptionist will be the first point of contact for clients, guests, and vendors, ensuring a welcoming and professional front desk experience.
The ideal candidate is friendly, organized, and able to multitask in a fast-paced environment while maintaining excellent communication and attention to detail.
Key Responsibilities
- Greet and welcome clients, guests, and vendors in a professional and courteous manner
- Answer, screen, and direct incoming phone calls and emails
- Manage front desk operations and maintain a clean, organized reception area
- Provide accurate information about the venue, events, and services
- Assist with booking inquiries, appointments, and event-related coordination
- Support administrative tasks such as data entry, filing, and document preparation
- Coordinate with event coordinators and internal teams as required
- Handle incoming and outgoing mail and deliveries
- Maintain visitor logs and security procedures
- Provide excellent customer service and resolve basic inquiries efficiently
- Previous experience in reception, front desk, or customer service role (hospitality preferred)
- Strong communication and interpersonal skills
- Professional and friendly demeanor
- Ability to multitask and stay organized in a busy environment
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Ability to work flexible hours, including weekends and evenings if required
- Experience managing reception or front desk operations in a hospitality, event venue, or convention centre environment
- Familiarity with calendar scheduling tools, booking systems, or visitor management systems
- Strong team player with a professional, welcoming, and guest-focused attitude
- Reliable, punctual, and able to take responsibility in a fast-paced event-driven environment
- High level of discretion when handling client and event information
- Excellent organizational skills with strong attention to detail and multitasking ability
