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Who we are…
YHC’s vision: To create healthy homes and communities to support Yukoners’ wellbeing and life opportunities.
YHC’s mission: To provide Yukoners with stable, affordable, quality housing that creates opportunity and builds community.
YHC’s values
Improving the client experience : We are committed to continually assessing Yukoners’ housing needs and providing responsive solutions that build connection and community.
Strengthening community wellbeing : We believe in empowering Yukoners by providing a wider range of housing options and helping create a sense of home that supports their wellbeing.
Improving the provider experience : We will lead a strong housing sector with partners who have shared values, driving better outcomes and a healthier future for Yukoners.
Building a sustainable future : We will demonstrate how our annual investments are achieving intended results and improving the wellbeing of Yukoners.
The Housing Operations branch plays a critical role in ensuring effective management of over 900 community housing units across 14 communities, territory wide. The branch is responsible for the day-to-day operations related to community housing, including lease management, rent collection, and tenant communication. Additionally, the branch provides support services to tenants to help them maintain their tenancies successfully. This may involve supporting changes in a tenant’s financial situation, or addressing issues that could jeopardize the stability of tenancies. Ultimately, the branch strives to create a safe, supportive, and well-managed environment and community for all tenants.
The Housing Operations branch also administers rent subsidy programs designed to help low- to moderate-income clients with the high cost of housing. These programs are crucial to supporting clients maintain housing stability and enabling clients to focus on other aspects of their well-being.
The opportunity…
This is a permanent, full-time position, working 75 hours bi-weekly.
Reporting to the Director, Housing Operations this position will provide support to the Housing Operations branch, to ensure fair and equitable services to Yukoners throughout the territory, by supervising and supporting the Supervisor, Whitehorse Housing Operations, Supervisor, Community Housing Operations, and Supervisor, Client Services. The Manager, Housing Programs oversees 4 YHC programs: Rent Geared to Income, Employee Housing, Seniors Supportive Housing and Canada-Yukon Housing Benefit. These programs deliver core housing support, primarily related to affordability, to over 1300 Yukoners.
The ideal candidate has…
- Exceptional interpersonal skills
- Strong verbal and written communication skills
- Ability to take initiative, brainstorm and implement solutions
- Can work independently and flexibly in an environment that requires continuous monitoring and reprioritizing of priorities
- Critical thinking and problem-solving skills
- Decision making skills that demonstrate the ability to be consistent and responsive while balancing the needs of clients, programs, communities and government
Please submit your resume clearly demonstrating how you meet the following qualifications. Selection for further consideration will be based solely on the information you provide in your resume; ensure you use a month/year to month/year format and include the duties you performed in each of your positions. For more information on how to prepare and submit your resume visit this resource page on Yukon.ca
- Post-secondary education in Social Work, Business or a related field
- Experience in leading, managing, coaching and fostering a cohesive and dynamic team
- Experience in analyzing, interpreting, organizing and presenting data and information for a variety of audiences
- Experience managing financial resources including budgeting, forecasting and implementing financial controls
- Experience at the community level in building relationships with internal and external partners and stakeholders
- Experience working with diverse client groups, preferably with vulnerable populations, including work experience in mediation and conflict resolution would be an asset
Desired Knowledge, Skills And Suitability
Candidates will be assessed using Yukon Government’s Core Competency Framework , which includes the following competencies:
- Thinking Strategically
- Influencing Others
- Taking Action and Achieving Results
- Developing People
- Demonstrating Client Focus
- Modeling Interpersonal Skills and Personal Responsibility
- Promoting Common Values and Ethics
Yukon Government has been recognized as a Top 100 Employer in Canada since 20214. In addition to a competitive salary, we offer many additional financial and non-financial benefits. Check out the Government of Yukon’s many benefits here .
Conditions of employment
- Valid Class 5 Driver’s Licence
We are the Yukon public service. Every day, we come together to serve the people who live here and make a difference in so many ways. Here, you will find the diverse opportunities you desire to develop your career while enjoying a warm sense of community and vibrant artistic, cultural, and recreational amenities, all set in a spectacular natural environment.
As part of our team, your achievements and enjoyment in both your work and personal life will be valued as you explore the many opportunities the Yukon, and the Government of Yukon, has to offer.
Check Out
Yukon Life
Working at Yukon government
For more information about this position, please contact Paul Zylstra, Director, Housing Operations at [email protected] or 867-334-3620.
For more information regarding the recruitment process, please contact Nicole Rowett, Manager, Human Resources, at [email protected] or 867-456-6155
Eligibility List
12 months
